Returns & Exchanges
At BR Pro Poker, we want you to be completely satisfied with your premium apparel and accessories. If your order doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
1
Initiate Your Request
Log into your account portal and select the order you wish to return to receive a pre-paid shipping label via email.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Ship Your Return
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or ship your exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing